Every system you run manually is a system that breaks.
Your team is buried in admin that doesn’t need a human. We build AI agents that handle it — so your people can do the work that actually grows the business.
Meet Scout, Atlas, and Forge
Hours saved for clients
Workflows automated
Client revenue generated
We are not for everyone
For you if
- You’re growing faster than your ops can handle
- Repetitive work is eating your team’s best hours
- You want AI that works inside your existing tools — not another platform
- You value shipped outcomes over strategy decks
Not for you if
- You want a slide deck, not a deployed system
- You’re looking for the cheapest chatbot on the market
- You don’t have repeatable processes worth automating
- You’re not ready to invest in how your team operates
Results across real operations
Saved per person, guaranteed in 30 days
“Our admin hours have quartered since working together.” — Toby Chilver, Voyagin
“The early results from the project are incredible. Our admin hours have quartered since working together.”
“The consulting process was well executed and I am very happy with the improvements. I highly recommend them to any business.”
“Hourglass Digital is the partner you want. Smart, reliable, and genuinely invested in outcomes. Highly recommended.”
“This was tremendously efficient. All in all, a really great first experience”
“The early results from the project are incredible. Our admin hours have quartered since working together.”
It’s as easy as one, two, three
Audit
We find where your team’s time disappears. You get a prioritised roadmap showing exactly what to automate first — and what it’s worth.
Build
We deploy AI agents into the tools you already use. No migration. No learning curve. Just less busywork, starting week one.
Maintain
Systems that improve every month. We monitor, refine, and expand — so the gains compound instead of decay.
The AI Efficiency Audit
A structured audit of your team’s workflows, tools, and pain points — delivered as a prioritised AI roadmap with ROI projections for every recommendation.
Discovery Call
A 30-minute call to understand your business, team structure, and where AI could make the biggest impact.
Team Interviews
We interview key team members to map their workflows, pain points, and the tasks that eat their time.
Your AI Strategy
You get a complete AI roadmap with prioritised builds, ROI projections, and a security assessment.
Five deliverables. Zero fluff.
Systems Map
A visual map of your current tools, workflows, and integrations — where data flows and where it gets stuck.
Quick Wins Playbook
Immediate, low-effort automations you can implement this week. Each with estimated time savings and ROI.
Custom AI Roadmap
A phased plan of AI builds prioritised by impact, from quick wins to strategic transformations.
ROI Calculator
Live projections showing hours saved, cost reduction, and payback period for every recommendation.
Security Assessment
A risk analysis covering data handling, compliance, and AI-specific security considerations.
Workflows audited
Average ROI in year one
From kickoff to strategy
You don’t have a people problem. You have a systems problem.
Your best people are spending their best hours on work a machine should do. That’s not a staffing issue. It’s a design flaw.
Your team is drowning in admin
- Copying data — between Xero, HubSpot, and spreadsheets
- Manually chasing — invoices and follow-ups
- Formatting — the same reports every Monday
- Answering — the same customer questions on repeat
Growth makes it worse, not better
- More clients — more manual onboarding steps
- More deals — more CRM updates nobody does
- More team members — more coordination overhead
- More tools — more things that don’t talk to each other
Meet Scout, Atlas, and Forge
Three agents. Three roles. Built from your actual workflows, deployed inside the tools you already use. No new platforms to learn.
These are examples of what we build — not a fixed menu. Every agent is customised to your business. The names change. The results don’t.
Finds, qualifies, and books meetings with leads that match your ICP — on autopilot.
“Never sleeps. Always prospecting.”
Triages emails, handles support tickets, and escalates only what needs a human.
“Your 24/7 front desk.”
Compiles reports, processes invoices, and keeps your ops running without manual input.
“Turns chaos into clockwork.”
Other agents we’ve built
Auto-creates accounts, sends welcome sequences, assigns tasks to team
Follows up on overdue invoices via email with escalation rules
Pulls CRM data, recent emails, and notes before every call
Pulls KPIs from your tools and delivers a clean digest every Monday
Scores inbound enquiries against your ideal client profile and routes the hot ones
Scans documents against regulatory checklists and flags gaps
Turns one blog post into LinkedIn, email, and tweet drafts
Scores applications, sends rejections, flags top candidates
Works with Slack, HubSpot, Xero, Gmail, Salesforce, Notion, Monday.com, and 12+ more tools.
AI Pod — go from “I should learn AI” to shipping with Claude in 4 weeks.
Written lessons, a matched pod of 4-5 builders like you, a private Slack community, and a Friday live call every week. Co-taught by Batko and Finlay. $999 AUD one-off.
Algorithmic match on timezone, experience, and energy.
A Claude Code skill posts one anonymised learning a day to Slack.
1 hour every Friday with the whole cohort on Zoom.
Questions, answered
30 minutes. Zero pressure. Total clarity.
Tell us where your team’s time disappears. If we can help, your AI Efficiency Audit starts the same week.